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In my last post, I described how end-user experience has evolved over time and how I advise clients to look at performance dimensions in a similar sequence:
Availability
Response Time
Consistency
This week, I decided to review our July Gomez/dotMobi Mobile Web Experience Banking Benchmark results and compare them to our longstanding US Retail Banking Benchmark results from the [...]
Posted by mpoepsel on Monday, August 17, 2009 at 3:21 pm
Filed under Benchmarks, Gomez, Industry Benchmarks, Mobile Performance Monitoring, Web Performance Business Analysis, Web Performance Management, Web Performance Monitoring · Tagged availability, banking, consistency, Gomez benchmarks, Internet performance, mobile Web, response time, Web performance, Web Performance Monitoring