eBusiness marketing and IT professionals intuitively know that Web performance is a business issue and are always interested in concrete evidence of the impact of performance on the bottom line. Many companies invest heavily in improving the speed of their websites, as studies repeatedly show that faster websites generate more revenue. Don’t take our word for it–examples from Bing, Google, and Yahoo! along with words from Fred Wilson are included here to the same effect.

In my last post, I described how end-user experience has evolved over time and how I advise clients to look at performance dimensions in a similar sequence:

Availability
Response Time
Consistency

This week, I decided to review our July Gomez/dotMobi Mobile Web Experience Banking Benchmark results and compare them to our longstanding US Retail Banking Benchmark results  from the [...]

Greetings and salutations! I’m Matt Poepsel, VP of Performance Strategies for Gomez. I’ve been in the web application performance business for more than 10 years, and I’ve had the distinct pleasure of analyzing 1,000+ web applications. I can’t say that I’ve seen it all (since the web is constantly evolving), but I’ve seen quite a [...]