Benchmarking is valuable tool in today’s competitive online marketplace because companies cannot efficiently improve web or mobile application performance without having an understanding of performance in comparison to key competitors and industry leaders.

The impact on the Website performance of the nation’s largest premium and discount brokerage firms on one of the stock market’s most turbulent days.

In my last post, I described how end-user experience has evolved over time and how I advise clients to look at performance dimensions in a similar sequence:

Availability
Response Time
Consistency

This week, I decided to review our July Gomez/dotMobi Mobile Web Experience Banking Benchmark results and compare them to our longstanding US Retail Banking Benchmark results  from the [...]

Greetings and salutations! I’m Matt Poepsel, VP of Performance Strategies for Gomez. I’ve been in the web application performance business for more than 10 years, and I’ve had the distinct pleasure of analyzing 1,000+ web applications. I can’t say that I’ve seen it all (since the web is constantly evolving), but I’ve seen quite a [...]