eBusiness marketing and IT professionals intuitively know that Web performance is a business issue and are always interested in concrete evidence of the impact of performance on the bottom line. Many companies invest heavily in improving the speed of their websites, as studies repeatedly show that faster websites generate more revenue. Don’t take our word for it–examples from Bing, Google, and Yahoo! along with words from Fred Wilson are included here to the same effect.

Today marks the general availability of our Gomez Platform Winter 2010 release.
You may be asking “Is it really still winter?”  Well, here in chilly New England the answer is YES. The Gomez team has been locked inside by our virtual fire places, building major enhancements to the entire Gomez Platform. Over the last few [...]

Sounds crazy, right? But have you ever thought about the business impact if your site performs poorly during peak traffic periods?  We wondered about this and recently conducted a market research study based on 1500 consumers’ experiences with retail, financial services and travel sites during 2009 peak traffic periods.
For starters, we wondered if shoppers have the [...]

Okay, so I’m not much of a handyman. I enjoy tinkering in the woodshop, but my accomplishments are more likely to include bending some perfectly good nails, gluing my hand to a tabletop, and starting a small fire. As much as I admire the work of master carpenters, I’m just not at that level. (Get [...]

I’m not a big candy guy, but there’s one chocolate treat I can’t pass up: the popular HERSHEY’S KISSES. On the off chance that you are reading this post from the comforts of a small cave, I should explain that KISSES are bite-sized, foil-wrapped milk chocolate candies. I’ve proven on several occasions that I can [...]

In my last post, I described how end-user experience has evolved over time and how I advise clients to look at performance dimensions in a similar sequence:

Availability
Response Time
Consistency

This week, I decided to review our July Gomez/dotMobi Mobile Web Experience Banking Benchmark results and compare them to our longstanding US Retail Banking Benchmark results  from the [...]

Greetings and salutations! I’m Matt Poepsel, VP of Performance Strategies for Gomez. I’ve been in the web application performance business for more than 10 years, and I’ve had the distinct pleasure of analyzing 1,000+ web applications. I can’t say that I’ve seen it all (since the web is constantly evolving), but I’ve seen quite a [...]

Today is a big day for Gomez – we’ve performed a hat trick.  We’ve

delivered our biggest platform-wide product release,
launched this blog and
revamped the entire Gomez Web site.

Many of our experts will be posting to this blog with observations and analysis about Internet performance, the multi-browser world we live in, the need to understand that “the [...]